A
Reputation for Excellence
All
our consultants work to the highest standards, bringing a wide range
of professional experience from across many sectors of business
and industry, central and local government, education and healthcare.
This means that clients can benefit directly from innovative ideas
brought in from other sectors.
Listening
to each of our clients, in order to fully understand their requirements,
is an essential prerequisite to evaluating options and making recommendations.
All projects are directly managed by the partners.
We
will undertake assignments ranging from one day to a number of months,
and respond to clients’ changing requirements, as projects progress.
Our
approach is to identify clients’ needs and exceed their expectations,
offering the most appropriate and bespoke recommendations and solutions
for each organisation.
Our
computer based models and analysis use known levels of productivity
and best practice. We use the latest information technology to the
benefit of our clients, and for effective, efficient communication.
We
hold to the highest levels of business ethics and principles.
To that end, we agree fees in advance and only charge for any
other items that have been legitimately incurred. As a matter
of policy, we do not work for any contract caterers or suppliers.
Matthew
Merritt-Harrison and Sandra Reid are professional members of the
Foodservice Consultants Society International. The consultancy
abides by the FCSI Code of Best Practice, which is endorsed by
the British Hospitality Association and the Institute of Hospitality.
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