Leading independent UK catering consultant

with clients in England, Scotland and Wales

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Our Consultancy Team

Matthew Merritt-Harrison, Managing Partner

Matthew has over 30 years experience in the catering industry and combines senior operations management experience within the contract catering sector with 14 years’ consultancy experience. Matthew’s particular areas of expertise include financial performance analysis and negotiation of contractual arrangements.

Matthew is a Fellow of the Institute of Hospitality and chair of the audit committee. He is a professional member and on the national executive of the Foodservice Consultants Society International (FCSI). Matthew is also an associate member of the Hospital Caterers Association.

Anne Merritt-Harrison, Administration Partner

Anne is responsible for the day to day administration of the consultancy, including preparation and production of consultancy documentation, sourcing of services and equipment, and management of financial systems and support. Anne is a qualified linguist and experienced in human resources, recruitment, retail management and administration.

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Sandra Reid, Consultant

Sandra has a solid background in catering management in public restaurant and visitor attraction environments, on both operator and client sides. Her consultancy experience includes business development, tendering, quality and financial monitoring of catering facilities in commercial and public environments.

Sandra is a member of the Institute of Hospitality, the Foodservice Consultants Society International and the Royal Environmental Health Institute of Scotland. She also holds the HACCP Advanced Diploma, allowing her to train staff and assist clients to develop HACCP systems.

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Christine Puttick, Consultant

Christine combines considerable operational management experience within the retail catering sector with a sound understanding of food hygiene, health and safety, human resources and customer service issues. Her consultancy experience includes quality monitoring of catering facilities, operational reviews and tendering of catering services.

Christine is a member of the Institute of Hospitality and a personal licence holder.

 

Heather Coverly, Public Relations and Marketing Manager

Heather manages the consultancy's marketing, sales and website development, and provides specialist advice on the marketing of catering services. With a background in customer services, Heather has 20 years experience in public relations, marketing and communications.

Heather is a member of The Association of Certified IT Professionals (ACITP) and holds the Diploma in Web Design Level III and the CAM Certificate (Communications, Advertising and Marketing).

Pam Cribbin, Secretary

Pam provides administrative and secretarial support to the consultancy, including quality control of consultancy documentation and management of catering reference material and databases. A qualified linguist, Pam's background includes business and industry experience in Europe.