|
|
|
Leading independent UK catering
consultant
with clients in England, Scotland and Wales
|
| home
I why
use us I our services
I business profile
I our consultants I
case studies I
contact us |
| |
|
|
Our
Consultants
Sandra
Reid, Consultant
Sandra
Reid graduated from the University of Edinburgh and, following a
number of roles in local government, gained a post-graduate diploma
in Hospitality Management from Queen Margaret University College
in Edinburgh.
Sandra
subsequently held management positions in restaurants and arts environments
and operated her own critically acclaimed restaurant for five years.
She then moved into contract management and had responsibility for
competitive tendering, negotiation and mobilisation of new catering
contracts.
Sandra
is a member of the Institute of Hospitality, the Foodservice Consultants
Society International and the Royal Environmental Health Institute
of Scotland. She also holds the HACCP Advanced Diploma, allowing her
to train staff and assist clients to develop HACCP systems.
|
Sandra's
projects include:
-
Review
of multi-site catering facilities and services for leading Scottish
visitor attractions.
-
Business
review of café, bakery, shop and outside catering operation
for a community enterprise.
-
Advice on procurement of catering and event management suppliers
for a City Council’s Leisure Department.
-
Advice
to a museum on catering strategy, including operational and financial
review of existing provision, and recommendations on future service.
-
Strategic
report on café bar business for a city-centre film house,
including review of current operations, finance and design proposals,
benchmarking against similar operations and recommendations on
future provision, specifically to develop events and conferencing
business.
-
Quality
and health and safety monitoring of staff catering and hospitality
for a number of government departments and agencies.
-
Review of catering facilities, financial performance and service
provision for a college of further and higher education.
-
Market
testing of soft services for three PFI rehabilitation hospitals
on behalf of a facilities management company, including revision
of tender documentation, SLAs and KPIs.
-
Development
of service level agreements to improve contractor performance
and assist clients in receiving value for money.
-
Regular
monitoring of multi-site staff catering facilities for a major
financial services provider.
-
Establishment
of financial monitoring and quality control systems for leisure
and other retail catering.
-
Supervision
of design and installation of new catering facilities for several
public sector organisations.
|
| home
I why
use us I our services
I business profile
I our consultants I
case studies I
contact us |
Copyright
© 2010 Merritt-Harrison
Catering Consultancy I
Site
Map |